Terms and Conditions

1. Definitions

jolli is a trading name of jolli group, a company incorporated under the laws of England and Wales, whose registered number is 16018972.

A Trip is a single purchase of mobile roaming data to a destination.

eSIM means the profile for the purposes of using Mobile Roaming Data services on a Compatible Mobile Device.

2. Trips

A trip is a travel eSIM to any country, purchased through the jolli iOS or Android app. Each trip can have a chosen data allowance attached to it.

The eSIM is sent to you electronically with instructions on installing and activating. The eSIM is not active until you arrive at the Trip destination.

3. Usage

We will use reasonable endeavours to let you know when you have used certain percentages of your Trip data. Once the Trip data has run out, you may need to top up via our app.

4. Referral

Referral performance will be shown in the referrals tab of the jolli app. A successful referral means rewards for both the referrer and the referee.

5. Using our Mobile Data service

jolli's Mobile Data service is for your own personal use during short-term travel away from your normal country of residence.

Our Trips are a Mobile Data service only and do not support voice calling or access to the emergency services.

6. Our Liability

We are only liable to you as set out in this Agreement. We have no other duty or liability to you.

7. Payments & Refunds

The currency of payment is in GBP (£). You have the right to ask for a refund if you are unable to use the Services due to an error or omission by jolli, within 30 days of purchase.

8. General

English law will apply to this Agreement and any disputes will be settled in the Courts of England and Wales, Scotland or Northern Ireland.