Privacy Policy

1. Introduction

jolli mobile respects your privacy and is committed to protecting your personal data. This privacy policy aims to inform you about how we collect and use your personal data that you may provide us when you enquire, purchase, or use any of our products or services including accessing contents of this website and the jolli mobile App.

2. About us

JOLLI GROUP LTD, operates in the UK with our registered office at 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE. We provide Mobile Data services to customers.

3. Information We Collect

We may collect, use, store and transfer different kinds of personal data which may be categorised as below:

Identity Data: includes your name and any identity documents.
Contact Data: includes your email address, phone number, billing address.
Financial Data: includes your payment card details.
Technical Data: includes your IP address, browser type and version, time zone setting and location.
Profile Data: includes your username, purchases made by you.
Usage Data: includes information on how you use our website, App, products and services.

4. How We Use Your Information

Your data will only be used for the specific purposes for which it was collected. This includes:

To provide you with our products and services.
To get in touch with you regarding service changes or issues.
To improve our services and manage our networks.
To look into any complaints or questions you may raise.
For marketing and tailoring our services to you (with your consent).
Keep things secure and prevent crime and fraud.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil its intended purpose, including meeting any legal requirements. You can obtain a copy of our Data Retention Policy by contacting our customer service team at help@jollimobile.com.

6. Data Sharing

We may share data with our third party partners and suppliers in order to provide products and services to our customers, including payment processing, cloud hosting, and customer service management.

7. Your Rights

Subject to certain conditions under data protection laws, you have the following rights:

Right to access your personal data.
Right to correct your personal data.
Right to ask us to delete your personal data.
Right to object to or revoke consent for processing.

To exercise any of these rights, please send your request to mydata@jollimobile.com.

8. Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

9. Cookies

Like many other sites, we use "cookies" and other technologies to allow certain information from your web browser to be collected. For more details, see our Cookie Policy.